Water Services

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Service Line Material Inventory

The Environmental Protection Agency has set a goal to replace any lead service lines in the state by 2033. The EPA has required water systems in the United States to complete an inventory of service line materials. The service line materials inventory is available to the public. 
You can check the materials of your service line at maps.umn.edu/LSL.
To learn more about the EPA's goals to replace lead service lines, visit epa.gov/water.
 

Hydrant flushing

The city flushes fire hydrants each spring to ensure their reliability and remove any mineral buildup in the system.  Residents may notice discolored water for a short period after flushing. Although the water is safe for consumption, you may want to reschedule laundry. If you see discolored water, flush out the pipes by running the laundry tub faucet or the outside faucets. 

Hydrant flushing FAQs

Water treatment plant

The water treatment plant removes iron and manganese and provides high-quality water.

Water softening

Water hardness averages 15 grains or "moderately hard." Use this number when setting your water softener. Home water softeners are personal preferences. We do not provide recommendations for home water softener units.

Water quality report

This report is for January 1 to December 31, 2023. 

Shoreview's Water Quality Report

Well sealing

Do you currently have a well that you’re not using? Homes connected to city water may still have an unsealed well in the basement well room or in the yard. A well that is no longer in use may be a threat to health, safety, and the environment. 

Groundwater is the main source of drinking water for most people in the metro area. Unsealed wells may allow water to contaminate the city’s groundwater supply. 

The State of Minnesota requires property owners to get a water well maintenance permit or seal the well. Sealing is a process of clearing and filling an unused well with a special material called grout. You can choose to continue using your well for irrigation.

More information is available on the Minnesota Department of Health website

Water leak postcards

Each month, public works mails leak cards to households that may have a leak. Leaks can be in toilets, faucets, and irrigation systems. Some leaks can be detected by you and others will need a plumber.