Banquet Room FAQs

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  • What happens if I need to cancel my event?

    Any cancellations will forfeit reservation deposits. Cancellations made less than 30 days will forfeit all fees paid. Please make your decision carefully before choosing to book your event. Cancellations must be submitted in writing and can be sent to rentals@shoreviewmn.gov

  • Will you provide staff or security for my event?

    Yes. A security guard is required for weekend events that go past 8 pm:

    • $125 per hour
    • 4-hour minimum

    The remaining balance is due 30 days prior to your event.

  • How do I pay for my reservation?

    We can take payment in person with any major debit or credit card, check, or cash. You can also pay online through your Shoreview account.

  • When do I need to pay for my reservation?

    The refundable damage deposit is due at the time of booking banquet rooms. The room rental fee and security fee are due at least 30 days prior to your event; these payments are non-refundable.

  • How can I be sure to get my reservation deposit back?

    Follow the policies.

  • How does the reservation deposit work?

    You will pay the reservation deposit when you book your room. This money is deposited to our bank; it is not set aside until after the event. If all of our policies are followed and there is no damage to the room, you will receive your reservation deposit back. The city will refund reservation deposit within 14 business days if the contract has been satisfied. 

  • Can I have a rehearsal at your facility?

    You may have your rehearsal at our facility, but you would need to rent a room to do so. The fee would depend on the number of people, the length of time you would need it for, and room availability.

  • Will we be able to play loud music through your sound system?

    No. Our sound system is only for background music and showing videos and slideshows. If you would like amplified music for a dance, you will need to bring in your own sound equipment or hire someone else to do so.

  • Will we be able to play a slideshow or video with sound on your AV equipment?

    Yes. Our laptops can plug into the built-in sound system to play the audio of any PC compatible files.

  • Are the banquet rooms AV equipped? Is there a fee to use this equipment?

    Both banquet rooms have a projector, laptop, screen, and microphones. Use of this equipment is complimentary with the room rental.

  • Do you have a list of preferred caterers and vendors?

    No. We recommend using any wedding resource website to find the best options for your budget and location.

  • Am I allowed to hire a DJ or band for my event?

    Yes. Our AV equipment can play light background music, but it does not get loud enough for a dance. A DJ or band is allowed to play music for the event as long as it is not so loud that it disturbs other events in the building.

  • Do you provide decorations?

    No. You will need to provide any desired decorations for your event.

  • Do you provide table linens?

    No. You can bring your own tablecloths, chair covers, and napkins or rent them through a caterer/rental company.

  • What size tables do you use?

    We offer seating at 5-foot round tables. For banquet style events, 8 people can be seated at each table. If it is a presentation style event, 6 people are seated at each table. We have 8-foot rectangle tables for food, gifts, etc. Our cocktail tables are adjustable and can raise or lower to either 28.5 inches off the ground, or 40 inches and they are 30 inches in diameter. We have plenty of all types of tables except for the cocktail ones. Those should be reserved at the time of booking, if interested, since we only own 8.

  • Are there any decorating restrictions?

    All decorations hung on the walls must be hung with blue painters' tape or 3M Command Strips. Nothing can be hung from the ceiling, including draping. Candles are allowed in our facility, but they must be in a glass container that goes higher than the flame. No confetti or loose glitter is allowed. Ladders and step stools are not provided, but you may bring your own.

  • Are there dance floors in your banquet room?

    Both banquet rooms have permanent oak parquet dance floors for your use.

  • Where can I hold my ceremony at your facility?

    You may rent out another banquet room or the Haffeman Pavilion to hold your ceremony in. You may also choose to have your guests sit at the tables that are set for the reception. We are not able to do room turnovers to accommodate both the ceremony and the reception in the same room.

  • Can I bring in my own liquor?

    No. Alcohol service is available through our in-house provider(s). They provide the bar, bartender, and any alcohol you wish to be served at your event. Please contact them directly about pricing and services:

    Alcoholic beverages are not allowed outside of the designated banquet rooms. Final service of alcoholic beverages shall be 30 minutes before the end of the rental. Last call should be announced 15 minutes before bar closing. Bartenders will not serve any attendee who appears overly intoxicated.

  • Is there a kitchen I can use?

    Each of our banquet rooms has one kitchen. The kitchen is for caterer's use only. Kitchen use is not allowed for renters or guests. In order to have access to the kitchen, a caterer must possess a Minnesota catering license. 

  • Can I bring in my own food?

    Yes, you can bring in your own food. All food must remain within the room rented.

    Kitchen use

    • Kitchen access is only granted to State of Minnesota licensed caterers
      • The caterer's license must be received and approved by our staff at least 30 days prior to your event
      • We will not accept a license the day of the event
    • Kitchen use fee: $300
      • Kitchen use fee must be paid at least 30 days prior to your event
    • Late fee: $100
      • Applies if the catering license & kitchen use fee are not received at least 30 days before the event
    • Without kitchen access, we are not able to provide means of heating, refrigerating, or storing food
  • Which caterer should I use for the event?

    You may bring in any Minnesota licensed caterer.

  • How many people can fit in the banquet room? Is that standing or seated?

    The Wedell Community Room accommodates up to 250 people, and the Shoreview Room accommodates up to 300 people. This number is based on how many people can be present in the room. These capacities are a strict maximum, regardless of room set-up.

     Room Capacity
    Community Room A 80 banquet seating at round tables; 100 theater seating
    Community Room B 80 banquet seating at round tables; 100 theater seating
    Full Wedell Community Room 220 banquet seating at (26) round tables and 12 at head table; 250 theater seating
    Shoreview Room  250 banquet seating at (30) round tables and 16 at head table; 300 theater seating
  • What is included with the reservation fees?

    We provide the space, tables, chairs, and AV equipment for your event. Everything else that you would like to have, such as a stage, linens, dishes, decorations, etc, would need to be brought in on your own. Event set up and tear down must take place within your reservation time. Leaving large items after your event may result in the loss of your damage deposit.

  • What time do I get access to the banquet room?

    For events Monday through Saturday, you can have access to the room at 7 am on the day of your event. On Sundays, you have access to the room at 2 pm.

  • What is the best phone number to get a hold of someone in rentals?

    Contact us

    If you reach voicemail, we are likely giving a tour or with an appointment. Please leave a message and we will return your call as soon as possible; calls are returned in the order a message was received. We do our very best to respond to all inquiries within two business days.